Information We Collect
The type of personal information we collect depends on your relationship with us. It also depends on how you interact with us. California law requires us to tell you if we share categories of information for cross-contextual behavioral advertising. Described below by category is the information we may collect and . To learn how to modify your cross-contextual advertising preferences view our Notice of Right to Opt-out of Sharing for Cross-Contextual Behavioral Advertising.
Contact information. We collect your name and email address. We also collect your physical address and phone number. We may also collect your company name. In some cases, we may share this information for the purpose noted above.
Demographic information. We may collect information like your date of birth. We may also collect your zip code and state. We may collect citizenship status. For providers, we may collect information about your practice and specialty. In some cases, we may share this information for the purpose noted above.
Eligibility information. You may provide to us certain health or insurance or eligibility information in connection with programs we administer.
Employment information. We collect resumes, education, and employment history from job applicants. This includes information about your skills and qualifications for the position. Healthcare providers may also choose to provide information about their specialties or professional affiliations. We may collect state license numbers from providers.
Submitted information. We collect any other information you voluntarily provide to us. For example, if you choose to share any information about your treatment journey.
Site usage information. We collect information about the browser you are using. We also collect information about the sites you came from and where you visit when you leave us. We may also collect your operating system and IP address. We also look at the areas of our site you visit and any actions you make. We also collect device identifiers. This might include your hardware model. In some cases, we may share this information for the purpose noted above.
We do not use or disclose sensitive personal information, as defined by California law, for inferring characteristics or for purposes other than those permitted by law. We keep these categories of personal information as long as necessary or relevant for the purposes for which it was collected. We also keep information as required by law.
We Use Your Information As Described
We use the categories of information for the business and commercial purposes outlined here:
We use information to communicate with you. We use information to respond to your requests or questions. We also use it to send you updates. We also use information to communicate with you about our policies and terms. If you apply for a job, we use information to process your application.
We use the information to provide and improve our products and services. We use information to improve our products, site and services. This includes customizing your experience with us. We use information to administer education and patient assistance programs. We use information to investigate any reports or complaints. For providers, we use information to send you samples or put you in touch with requested resources. We use information from job applicants to better under our job applicant pool.
We use information for marketing purposes. As permitted by law, we may use information to let you know about new products or programs. This may be about our offers or offerings of third parties. We also use information to provide you with newsletters or other content we think you may find interesting. We may send you surveys. We may do this by phone or email. We may also use your information to engage in interest-based advertising. This includes serving you with content on our platforms or on social media platforms. This may occur after you leave our sites or platforms and may encourage you to return. We may also serve ads that we think are relevant to you based on your browsing habits or online activities.
We use information to protect ourselves and others. We use information to protect our company. This includes to identify fraud or secure our systems. We may also use information to protect our website visitors. We use information as otherwise described and permitted by law.
We use information as otherwise permitted by law (or as we may notify you).